Privacy Policy

1. Introduction

TSG Exports (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website at www.tsgexports.com (the “Website”) or contact us through it.

By using our Website, you consent to the data practices described in this Policy. If you do not agree, please refrain from using the Website.

2. Who We Are

TSG Exports is an export company based in Mumbai, India, specialising in fresh fruits and vegetables, grains, spices, processed foods, and household essentials. We supply global markets with high-quality Indian agricultural and food products.

Registered Address: E-262, Solaris 1, Saki Vihar Road, Andheri East, Opp L&T Gate 6, Mumbai 400072, India
Email: info@tsgexports.com
Phone: +91 9987695129

3. Information We Collect

We collect personal information only when you voluntarily provide it to us, such as when you submit an enquiry through our contact form. The information we may collect includes:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • The content of your message or enquiry

We do not collect sensitive personal data, and we do not use cookies, tracking pixels, or any web analytics tools on this Website.

4. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your enquiry or request for information.
  • To communicate with you about our products and export services.
  • To maintain a record of our correspondence with you.

We do not use your information for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data on the basis of your consent, which you give when you voluntarily submit information through our contact form. You may withdraw your consent at any time by contacting us at info@tsgexports.com. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.
Where applicable, we may also process your data to fulfil a legitimate interest in responding to business enquiries.

6. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

  • With service providers who assist us in operating the Website or conducting our business (e.g., email hosting providers), where those providers are bound by confidentiality obligations.
  • Where required by law, regulation, or a valid legal process.
  • To protect the rights, property, or safety of TSG Exports, our customers, or others.

7. Data Retention

We retain the personal information you submit only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. Once your enquiry has been resolved and we have no further reason to retain your data, we will securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you believe your personal data has been compromised, please contact us immediately at info@tsgexports.com.

9. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your personal data.
  • The right to withdraw consent to processing at any time.
  • The right to lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us at info@tsgexports.com. We will respond to your request within a reasonable time frame.

10. Children’s Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:
TSG Exports
E-262, Solaris 1, Saki Vihar Road, Andheri East,
Opp L&T Gate 6, Mumbai 400072, India
Email: info@tsgexports.com
Phone: +91 9987695129